What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Google Analytics, a web analytics service provided by Google Inc., collects and stores data on this website, from which user profiles are created using nicknames. These user profiles are used to analyze visitor behavior and are evaluated to improve and adapt our services.
You may object at any time to the collection and storage of your data for web analysis purposes, applicable in the future. See: https://tools.google.com/dlpage/gaoptout?hl=en
Google Ads (AdWords)
We use the Google AdWords online advertising program and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analytics service provided by Google Inc.
When you click on an ad served by Google, a conversion tracking cookie will be placed on your device. These cookies lose their validity after 30 days, they do not contain any personal data and are therefore not used for personal identification.
If you visit certain pages on our website and the cookie has not expired, Google, as well as ourselves, may recognize that you clicked on the ad and that you have been redirected to this page.
The information collected using the conversion cookie is used to generate conversion metrics for AdWords customers who opt for conversion tracking. It tells AdWords customers the total number of users who clicked on their ad and were redirected to a conversion tracking page.
Each Google AdWords customer receives a different cookie. Cookies are not traceable through AdWords customer websites. Conversion cookies are used to generate conversion metrics for AdWords advertisers who use conversion tracking.
AdWords customers learn how many people have clicked on their ad and have been redirected to conversion tracking tag pages. However, AdWords advertisers do not receive any information that allows them to personally identify themselves.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality of our website.
Pixel Facebook / Facebook Retargeting
We use Facebook’s marketing tools to send you targeted advertising on Facebook and its network of apps.
This allows us to send you remarketing ads on Facebook and its app network.
We can track user actions once they’ve seen or clicked on a Facebook ad. This allows us to measure the effectiveness of advertising on Facebook for statistical studies and market research. The data collected is anonymous for us, that is, we do not see the personal data of the individual users.
However, this data is stored and processed by Facebook in accordance with Facebook’s data usage policy (https://www.facebook.com/about/privacy/). You can allow Facebook and its affiliates to post ads on and off Facebook. The data can also be stored as a cookie on your computer. When you visit our page, remarketing tags also create a direct connection between your browser and the Facebook server. Facebook receives the information that you visited our site with your IP address. Therefore, Facebook can link the visit of our page to your user account. We may use this information to display Facebook ads. Please note that we, as a page provider, are not aware of the content of the data transmitted and their use by Facebook. If you do not consent, you can disable Facebook by visiting this page:
To learn more, see this page https://clicky.com/terms/
Google Tag Manager
We use Google Tag Manager. Google Tag Manager is a solution that allows us, as marketers, to manage web page tags via a single interface. The Tag Manager tool implements tags. It is a cookielose domain and does not collect personal information. It triggers other tags, which can collect data. Google Tag Manager does not access this data. If this option is disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Users are able to change their personal information:
• By emailing us
• By chatting with us or sending us a ticket
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 1 business day
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
59 Holgate Rd
Last Edited on 2018-10-31